Useful Phone Numbers

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Useful Service Dog & Disability Phone Numbers

Register Your Dog

Important Phone Numbers & Resources

Whether you are traveling with a service dog, looking for information about disability rights, or need help with an animal emergency, the following numbers are useful resources to keep available.

U.S. Department of Justice — ADA Information Line

The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA), including general ADA questions, technical assistance, publications and information about filing ADA complaints.

ADA Information Line:
1-800-514-0301 — Voice
1-833-610-1264 — TTY

The ADA Information Line can provide general information and assistance concerning the ADA and related disability-rights questions.

ADA.gov — U.S. Department of Justice

U.S. Department of Transportation — Disability Hotline

Air Travelers With Disabilities

The U.S. Department of Transportation’s Aviation Consumer Protection Division operates a disability hotline for air travelers who need information or assistance with disability-related issues.

DOT Disability Hotline:
1-800-778-4838

The hotline can provide information about the rights of air travelers with disabilities and can assist with time-sensitive disability-related issues in real time.

Current hours are generally Monday through Friday, 9:00 AM–5:00 PM Eastern Time, when the federal government is open.

Traveling With a Service Dog?

Before flying, it is a good idea to review your airline’s current service-animal requirements and keep your important documentation and identification information organized.

U.S. Department of Transportation — Air Travel With Disabilities

Transportation Security Administration (TSA)

TSA Contact Center

For questions about airport security and screening, contact the Transportation Security Administration.

TSA Contact Center:
1-866-289-9673

TSA’s Contact Center provides assistance to travelers with questions concerning TSA screening and airport security procedures.

When traveling with a service dog, review TSA’s current guidance before your trip.

TSA — Transportation Security Administration

ASPCA Animal Poison Control

24-Hour Pet Poison Hotline

If you believe your dog or another pet has swallowed or been exposed to something potentially poisonous, contact your veterinarian or the ASPCA Animal Poison Control Center immediately.

ASPCA Poison Control:
1-888-426-4435

ASPCA Poison Control is available 24 hours a day, 365 days a year. A consultation fee may apply.

ASPCA Animal Poison Control

American Red Cross

Disaster & Emergency Assistance

During a disaster, people traveling with service animals or pets may need additional assistance locating appropriate emergency shelter and animal resources.

For emergency situations, contact your local emergency management agency or the American Red Cross for current information about available shelters and services.

Emergency:
911

American Red Cross

Keep These Numbers With Your Service Dog Information

Having important contact information readily available can be especially helpful when traveling with a service dog.

Consider keeping these numbers with your:

• Service Dog ID Card
• Service Dog Registration
• Digital Service Dog Profile
• Veterinary records
• Vaccination records
• Emergency contact information
• Travel documents

Create Your Service Dog Information Package

Keep your dog’s important identification and information organized and easy to access.

Your Service Dog Package Can Include:

✓ Personalized Service Dog ID Card
✓ Service Dog Registration
✓ Digital Service Dog Profile
✓ QR Code
✓ Dog Photograph
✓ Handler Information
✓ Emergency Contact Information
✓ Important Veterinary Records

Be Prepared. Stay Organized. Carry Your Information.

Create your personalized Service Dog ID Card and Registration today.

Register Your Dog

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